Relocation Account Manager.
FUNCTIONS · Point of contact for one or more significant client accounts. · Management and coordination of all services related to these accounts. · Communication and relationship building with client · Coordination and communication with ERES Field consultant, scheduling of agendas. · Organisation of Home and School Finding Programmes. · Coordination and communication with all third party providers. · Supervision of administrative steps (Immigration processes, Social Security registration, Vehicle Import, etc.) · Management of pricing data base for this/these accounts. · Management of ERES Field Consultants:
· Complaint management, damage limitation and conflict resolution for this/these accounts.
We offer ERES Relocation is a leadingconsulting company in Global Mobility Services (Relocation, Immigration and Consulting) in Spain, Portugal, France and Italy with offices in Madrid, Barcelona, Lisbon, Porto, Paris and Milan.
ERES is dedicated to ensure the successful relocation of executives and their families to their new destinations providing assistance with Immigration, Social Security Registration, Home and School Finding, Settling In Assistance, Car Import, Removal, Cross Cultural Training, Design of Expatriate Policies etc.
We offer an interesting and diverse full
*time activity in an exciting environment within an international and inter disciplinary team University degree · 2 year experience in customer service · Well organized, methodical and efficient. · English, Spanish · Service focused. · Leadership capabilities · Highly developed communication skills, · Client focussed and enthusiastic · Solution
*oriented · Strong personal commitment and the ability to handle stress · Interest in dealing with different cultures · Experience with Spanish authorities and real estate market are a plus. . . .